Digitalization is currently a major challenge for the insurance industry in many countries. The strategic questions are the same in many cultures and countries.
The investments for design and development of new digital services and processes are very high and bring up the need for synergies through international developments.
The study sheds light on international common customer expectations and needs in the private insurance sector and lays the ground work to define international market strategies.
The study evaluates the insurance customer needs in four areas:
The study answers the following questions:
Method: Online-Interviews (20 minutes)
Field time: July-December 2015
Sample: Nationally representative for age band from 20 to 40 year-olds
Sample size: n=1.000 or n=500 per country
4 Regions and 27 Countries
Europe: Austria, Belgium, France, Germany, Greece, Italy, Netherlands, Norway, Poland, Spain, Turkey, Russia, Lithuania, United Kingdom, Switzerland
APAC: Australia, China, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand
MENA: Saudi Arabia, United Arab Emirates
America: USA, Canada
Further Countries can be added on demand: Czech, Denmark, Sweden, Brazil, Chile, South Africa … please ask for more
Reporting: PowerPoint report of 75 pages and excel tables for each country
Full subscription or selected country subscription for syndicated study possible. For prices please see online brochure for study. You find the Link on the top of this page.
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